Expert data center support for organizations of all sizes. Our team specializes in comprehensive infrastructure management, from hyper-scale deployments to smaller facilities. With advanced remote management capabilities, PDU monitoring, and out-of-band solutions, we ensure your mission-critical operations run smoothly 24/7.
Founded in 2001, we have a ton of experience
Pay in bulk or in part as per your convenience
Extensive experience with server & end-user support
Tried & tested procedures to work with DC Ops teams
We work with a wide range of DC management systems
Custom pricing
Perfect for enterprises requiring comprehensive infrastructure management and dedicated support resources.
Starting at $29/hour
Ideal for businesses needing flexible, expert support without committing to a full-time team.
Provide expert assistance round the clock.
Our experts are online 24/7 to help your customers resolve any service related issue over phone, help desk or live chat. We routinely fix issues that range from simple mail errors to complex boot errors.
Recommended for: Hosting service providers who want to deliver prompt technical support 24/7. Our service includes:
Ensure server speed, security & uptime.
We monitor and maintain your services so as to ensure high uptime, security and speed. Our experts make sure that your server doesn't go through an un- scheduled downtime, and in case of failures, restore services within minutes.
Recommended for: Server infrastructure owners who need expert assistance in ensuring high quality of service. Our service includes:
We will manage your data center infrastructure and transparently support your customers over phone, live chat and help desk. Here are a few common support roles we fulfill:
We respond within minutes to all support queries round the clock.
We help you meet your provisioning guarantee – whether it's in mins or hours.
We help your customers recover from IP blacklisting, website infection, and more.
We help you deliver premium support business solutions design & management.
We audit core systems and hypervisors periodically to keep them fast & secure.
We help you scale up, and keep resource utilization under check.
We help your VM users fix server errors, setup services, configure apps, and more.
We'll maintain your HA systems, manage resource allocation, and more.
Don't see your platform here? See our extended list of technologies, or chat with us.